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Digitalization

Is Banking's PayPal Nightmare, a Customer’s Dream? Digital Account Opening
Digital Banking

Is Banking’s PayPal Nightmare, a Customer’s Dream?

Forget Amazon, Facebook, Apple and Google (the “big 4”). If PayPal decided to become a US bank, it could be the biggest disruption in modern US banking history. Given its extensive customer reach, both direct and indirect, it is not hard to imagine it completely dominating retail banking in the Read more…

By Adriaan van Zyl, 6 years6 years ago
Digital Transformation: You may be the reason why your best and most loyal employees will fail
Digitalization

Digital Transformation: You may be the reason why your best and most loyal employees will fail

By now most banks have come to the realization that digital transformation is not a luxury, but a necessity to survive and grow, and many have started the process. However, increasingly we hear about project failures and less-than-optimal results – sometimes followed by key personnel departures. Could it be that Read more…

By Adriaan van Zyl, 6 years6 years ago
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